Privacy Policy

At Handistic, we deeply care about privacy.When it comes to privacy practices, we believe in transperancy and are upfront about the same. Handistic is well aware and understands the importance of privacy of the information shared by the user (“User“) at the time of visiting our website www.Handistic (“Website“). Considering the personal and sensitive nature of the information, the User may share with Handistic, Handistic has created this privacy policy (“Privacy Policy“) setting out the manner in which Handistic shall use and protect any information that is shared with the Website(Handistic) or becomes available to Handistic when the User visit the Website. Handistic has also put in place suitable remedial measures, to ensure that the information shared, is not being used in unauthorized and unlawful manner.

 

1.       Statutory Compliance under –

Handistic has created this Privacy Policy in accordance and compliance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Rules“), read with Section 43A of the Information Technology Act 2000 (“Act“),(as amended from time to time), which governs the instances wherein a body corporate or any person on its behalf, collects, receives, possess, stores, deals or handle information of the provider of such information, is required to provide a Privacy Policy for handling such information which includes personal and sensitive information. The Rules also provide that the Privacy Policy should be made in a clear and easily accessible format available on the Website for view by the User.

 

2.       Nature of Information –

In course of providing the services, the information collected by Handistic can be, Personal Information(includes but is not limited to, name, age, address, contact information including email address) or Sensitive Information (information relating to password, financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health conditions, sexual orientation, medical history and records; biometric information or any other susceptible detail of the User) (collectively referred to as “Information“).

 

3.       Collection of Information –

The User may, in certain instances visit the Website anonymously, without revealing the identity or without intending to provide any Information. Not with standing this, there may be instances, wherein the User may be requested to provide certain Information in order to cater to the requirements of registration and in order to avail the service and assistance of Handistic. Any such Information so collected may also be used to enhance the quality of assistance offered by Handistic.

 

4.       Use of Information –

 The Information which is collected and stored by Handistic is used only for lawful purposes which includes, creation of User account with the Website that enables the User to manage and access the various features of the Website, for payment for the products purchased on the Website and for such other services, as may be provided by Handistic.

5.       Consent –

By accessing and providing the Information, whenever requested, the User consents and grants Handistic the right to use the Information in accordance with the Terms and Conditions and the Privacy Policy.

 

6.       Withdrawal of Consent –

 In the event, the User does not intend to provide any further information or continue with the use of the Website, the User in such scenario can unsubscribe by accessing the ‘unsubscribe’ link. Pursuant to such a request from the User, Handistic shall as per its Data Retention Policy delete the Information from the Website, in which case the User will no longer be able to access certain features of Handistic.

 

7.       Sharing of Information –

Handistic may share Information with companies, organisations or individuals (“Third Party“) outside of Handistic, if Handistic has a good-faith belief that access, use, preservation or disclosure of the Information is reasonably necessary on ‘need basis’ to (a) meet any applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Terms and Conditions, including investigation of potential violations, (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) protect against harm to the rights, property or safety of Handistic, the Users or the public as required or permitted by law; and (e) develop its business. The employees, consultants, representatives of Handistic are bound by certain code of conduct and confidentiality policy which obligates them to protect the Information. Handistic takes adequate steps to ensure that the Third Party adopts reasonable level of security practices and procedures to ensure security of the Information shared with them.

 

8.       Technical and Security Measures –

Handistic has in place appropriate technical and security measures to prevent unauthorised or unlawful access to, accidental loss of, or destruction and damage of the Information. Handistic complies with the international standard IS/ISO/IEC 27001 as per the Rules. Handistic observes reasonable security measures to protect the Information against hacking and virus dissemination. When Handistic collects data through the Website, it is stored in a secure server. Handistic uses firewalls and encryption by using Secure Socket Layer (SSL) coding. Handistic strive to ensure the security of the Information from being decrypted by hackers, however for reasons outside the control of Handistic, security risks may still arise.

 

9.       Safeguards –

Handistic aspire to protect the Information shared by the User and to ensure this, Handistic have put in place suitable mechanism. Handistic takes necessary efforts to ensure that there is no unauthorized use or transmission of Information; however, the User fully understands and acknowledges that information transmitted to Handistic may be subject to certain risk. The User is aware of the limitations and agrees and undertakes not to hold Handistic liable for any unintended access, loss or destruction of the Information. User is strongly advised not to send full credit or debit card details in unencrypted electronic communications with Handistic. Handistic maintains physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of the Information.

 

10.   External Links –

Handistic may send to User, other information about the various products, Website ,its business, business partners or relating to other companies through newsletters, SMS updates, or e-mails (“Updates”). If the User does not wish to receive the Updates, the User can unsubscribe by following the un-subscription process or email to support team. The process to unsubscribe may take a minimum of least seven (7) working days (excluding Saturdays, Sundays and other national or public holidays) from the date of receipt of the request to unsubscribe.

11.   IP Addresses –

The Website of Handistic may collect internet protocol (“IP“) addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We may log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

 

12.   Cookie –

Cookies are created when a browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website’s server. Computer Cookies are created not just by the website the user is browsing but also by other websites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the advertisements appear or how the widgets and other elements function on the page. Cookies can make use of the web easier by saving and administering status, application, preferences and other user information. Most browsers are initially set to accept cookies but the User can change the setting to refuse cookies or to be alerted when cookies are being sent. For instructions on how to change cookie settings, look in the Help menu on your Internet browser.

 

13.   Cookie Usage –

Handistic may use cookies to (a) keep track of User status, business information and preferences of the User in relation to the Website or otherwise, (b) administer Website preferences and other information provided by the User visiting the Website, and (c) understand visitor usage, on an anonymous basis, of the Website.

14.   Amendment –

Handistic Privacy Policy is subject to amendments from time to time. The changes are done with an endeavor to ensure better protection and is based on the decision taken by the management. By accessing the Website, you agree to these changes. You may determine when the Privacy Policy was last updated by referring to the modification date found at the bottom of the Privacy webpage.

 

15.   Data Retention –

Handistic may retain Information about customers as necessary for business purposes and as required by government regulation for a suitable period. Information provided to Handistic will be deleted if the User does not access the system for a continuous period of [12] months. Handistic endeavours to carefully dispose of records and delete Information after the expiration of the data retention period.

 

16.   Date of Amendment –

This Privacy Policy has been updated on 8th May, 2020.